Utility FAQ's

Which utilities do I need to sign up for?

At the time you pay the security deposit to hold a property, we will give you a list of the utility companies you need to contact in order to start up service with.

Helpful Phone Numbers

How soon do I need to get the utilities put into my name?

You are responsible for starting service with the utility companies either on or just before your move-in date.

What if the utility companies are unable to locate my new address?

If a utility company is unable to locate your new address, call our office and we can get you the information you need so that they can locate the property.

Some of my utilities are billed directly by D & G – how does that work?

Your Deposit Receipt and Rental Agreement will both state whether your utilities are to be placed in your name, or billed by D & G or the property owner.

Will the utility companies require a deposit?

It is possible that some utility companies may require a deposit. Please contact them directly for further information.

When is trash pick-up day?

When signing your rental agreement, you will receive a Welcome Packet, which includes a Tenant Guidebook that contains helpful information about utilities, including the trash pick-up day for your area. If you have any questions about trash pick-up, you can contact the trash removal company directly. Their contact information is listed on the HELPFUL PHONE NUMBERS.

Does my rental have recycling service?

Yes! We are very much pro-recycling, and so most of our rentals have recycling available. Please refer to your Welcome Packet for more information.

What if I don’t put the utilities in my name before I move in?

Failure to put utilities in your name will result in additional fees charged by D & G for contacting and billing tenant. Cost will depend on the time processing. Tenants will not have hot water, heat, or electricity if they do not call the utility companies to turn on the specified utilities tenants are responsible for.

See What People Are Saying About Us

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Nov 22, 2024

Google - Jenna

It is a pleasure renting from D&G. They are always prompt tending to maintenance repairs. Definitely the go-to choice for renting!

Nov 14, 2024

Google - Goonmi

Very pleased with the repairs that were done.

Business Owner replied on Nov 14, 2024:

Thank you Goonmi! We do our best to keep happy tenants!

May 19, 2024

Google - Lynne

Replacement of malfunctioning light fixtures was done quickly and professionally.

Apr 16, 2024

Google - Scott

We have used D&G for over a year now on two rental properties. They are extremely knowledgeable about the current market and work with us to evaluate each property to maximize the rental income. The communication with tenants has been excellent with expectations tenant responsibilities clearly explained. Accounting for the properties has been very timely with reports clearly explaining all transactions. The movement of proceeds always occurs concurrent with delivery of the monthly accounting. The office is very responsive to questions and keeps us informed of any anomaly to operations. We hold the relationship in high regard and very contributory toward meeting our investment objectives.

Business Owner replied on Apr 16, 2024:

Thank you, Scott. You have done a wonderful job remodeling the units and putting in thoughts of what is the best return on investment and obtaining a desired tenant.

Mar 14, 2024

Google - Andrea

D & G has been managing our property for almost a year. I am appreciative of the communications and care.

Mar 14, 2024

Google - Barbara

I highly recommend D & G Equity Management to manage your property. They are easy to work with, very professional, and they get renters who are qualified.

Dec 15, 2023

Google - Vikki

D&G has been managing our property since 2010 and has done a great job. We have had a number of issues concerning both natural disasters and property upkeep, and D&G has done a great job keeping us updated and appraised of the situations. I would highly recommend them to anyone in the Russian River area needing a property manager.

Business Owner replied on Dec 15, 2023:

Thank you Vikki! You and George are wonderful clients and are happy to serve you and the property.
Jill DeProto, Broker #01173800

Aug 24, 2023

Google - Russ

I’ve been renting from D&G for the past 3 years or so. And It has been nothing but a positive experience for me. They have been very prompt about fixing things that breakdown or are not right .And recently I had some surgery which incapacitated me for a few months. Jill was kind enough to hook me up with an agency to help pay my rent for a few months while I recuperated. I whole heartedly reccomend D&G . Regards Russ Darden

Aug 19, 2023

Google - JoAnn

Excellent, professional yet friendly communication and service. Thank you!

Jul 19, 2023

Google - Ron

We have used D&G Equity Management for close to 20 years to manage our 12 unit apartment complex. They have always conducted their business professionally and expeditiously. We would heartily recommend them for any of your managerial needs. Ron Bartholomew

Business Owner replied on Oct 11, 2022:

Hi Ron,

Thank you for the review. We thank you for using our management services for all these years.

Jill DeProto, Broker #011743800
D & G Equity Management, Sales, Maintenance

Jun 16, 2023

Google - RJ

Maintenance team was great and responded to request quickly. Tech that came out was great and above put safety first..... Great job to entire team!!

May 16, 2023

Google - Ursuline

D&G Equity is an excellent property management company, with a very professional and knowledgeable staff. They have managed my property for over 30 years.

Apr 24, 2023

Google - Ida

I am thoroughly enjoying my new home! A charming country gem in the city that I found through D&G Equity Management. Thank you to all the team members at D&G Equity Management.

Apr 20, 2023

Google - Spinning

Wonderful experience all the way around! Jill and Michael are great communicators and helped us every step of the way!

Business Owner replied on Apr 21, 2023:

We wish all the success and we are here for whatever can help make that happen!

Jill DeProto, Broker #01173800
D & G Equity Management

Mar 22, 2023

Google - Michele

D & G Equity Mangement has been always supportive and available for any tenant needs that have come up. Appreciate their professionalism.

Business Owner replied on Mar 23, 2023:

Thank you Michele! We enjoy having you as one of our residents!
Jill DeProto, Broker #01173800

Mar 18, 2023

Google - Mary

For many years D&G Management has efficiently met the needs of my rental property. D&G is well-established and knowledgeable about the community.

Mar 18, 2023

Google - Vikki

We've been working with D&G for over 10 years and they have done an excellent job of managing our home.

Mar 14, 2023

Google - William

Jill and Sherry are always attentive to the needs of our tenant and our requests also...........They are very prompt in addressing issues and responding to inquiries. J & D have provided us with several resources for repairs and upkeep that have worked out beautifully. My husband, Bill and I highly recommend them.

Business Owner replied on Sep 16, 2022:

Hi Bill and Carol,

We are touched by your outstanding review. Our job is to uphold the highest fiduciary relationship with our clients and get the best value and fair costs. We enjoy working with you both!
Jill DeProto, Broker #01173800
D & G Equity Management

Feb 13, 2023

Google - Chuck

The D and G Equity staff have been doing a GREAT job for me over the years. They are very responsive and attentive to me.

Business Owner replied on Feb 15, 2023:

Thank you Chuck for the review. You and your sister have been a long term client for years and we appreciate your commitment to us over the years!
Jill DeProto, Broker #01173800

Jan 13, 2023

Google - Jake

The initial rental process was fast but we really felt that there was a customized experience for us! We had all our needs met and found a place that’s amazing for us. Thank you so much D&G!